faq's
You can make changes to your reservation via the email confirmation you receive when you book in. We include a link to modify or cancel the reservation from there. If you did not receive a confirmation from us, please send us a message on [email protected] with your full booking details (location, name, booking date and time) and new details regarding the booking.
Gluten free options include our Pork Knuckle (without bier jus), Pork Belly (without bier jus), Trio of Sausages (without bier jus), Classic Wings, Salt and Pepper Squid (without spicy crunch), Pumpkin and Goat’s Cheese Salad, and we have a Build Your Own Salad menu. Please notify our staff prior to ordering but please be aware we cannot guarantee any dish is free of trace elements.
We have a delicious vegan schnitzel and a Build Your Own Salad menu available as vegan options.
We will take every precaution for guests who are coeliac and those with allergies who dine with us, however we cannot be responsible for traces of allergens present in the dishes. Please notify our staff prior to ordering.
Our kitchens are not Halal Certified, we recommend guests dine vegetarian.
We always recommend booking a table to guarantee your spot. The quickest and easiest way to do so is through our website. You can select to have this special menu during the booking process.
Unfortunately, our Brew Mates program and associated benefits are currently on hold.
Please let us know if you are celebrating a special occasion! Feel free to bring a cake with you to any of our venues as we don’t charge fees. We can organise some sparklers or candles in any of our desserts as well upon request. Small table decorations are also permitted to be brought to the venue.
We use a mobile phone ordering system called ME&U at all our venues. This allows for all guests to pay and order separately as they go from the table. You can download the app while at the venue or use the web version as a guest and all your receipts are emailed to you. Please note this is not available for our packages on offer, only dining from the a la carte menus.
The following venues allow furry friends in their outdoor spaces: Mackay, Rockhampton.
Kids and families are welcome at The Bavarian, we offer a children’s menu for kids under 12 years old. All minors need to have a parent or legal guardian as a chaperone.
Yes, we provide highchairs on request at all our venues. Please include highchairs and prams in guest count when making a reservation to ensure your table is big enough to accommodate.
Reservations are available on our website for up to 30 guests. We accept large party enquiries online via the form on our website, you can submit a request via the online booking platform, or you can send us an email on [email protected].
All our venues are easily accessible for guests with limited mobility and wheelchairs. The Bavarian York Street will require access through the adjoining building, but our staff can assist on the day.
Yes, we serve our full menu all day long.